Information Systems Application Analyst

We are Unio, an established Employee Benefits business backed by Great-West Lifeco, via its Irish subsidiary Irish Life Group.

Unio specialises in employee benefit consultancy and private wealth management and has over 30 years’ experience advising companies and personal investors.

With offices in Dublin, Cork and Limerick, Unio has €14 billion in assets under administration and advice. The Group manages occupational pension schemes on behalf of over 300 large corporates and 600 SMEs. In total, the firm has over 70,000 members in corporate pension schemes.

At Unio Employee Benefits we partner with our clients to build relationships based on trust and shared mutual values. As pension and investment specialists, our expert team is committed to securing client’s financial future. Our clients know they can depend on Unio Employee Benefits to keep our promises in terms of service, quality, and reliability.

The Role:

We are looking to recruit an Application Support role works within the IS team. The role will provide support on, maintain and develop key business applications, including Pension Master, Pension Portal and HAL (our work tracker and client management system).

The role is suited to a graduate with a business information systems background or someone with 1 to 2 years’ experience in the pensions industry with experience in application systems. Training will be provided to the successful applicant.

Key responsibilities:

• Provide support to the business teams on issues and errors on key business applications

• Set up & maintenance of pension scheme on our core administration systems

• Prioritisation and management of calls logged to resolution

• Work with external developers and 3rd party suppliers to deliver solutions and resolve issues

• Deliver training to end users

• Provide support system upgrades for these applications

Education, Qualifications & Experience:

• 1 - 2 years in a similar role, preferably in the Financial Services / Pensions / Insurance industry

• 3rd level qualification in business or computing

• Good knowledge of pension information systems / applications is an advantage

• Basic level MS Word & Excel experience

Personal Qualities:

• Ability to work independently and as part of a team

• Good organisation & communication skills

• Meticulous and strong attention to detail

• Manage the workload and can work to deadlines

Application Process:

If you think you are a good fit for this role, then we invite you to apply.

The Company reserves the right to draw up a shortlist as part of the selection process. This role will be advertised across the Irish Life/Canada Life Group and to the external market. Please note that we will not consider CVs from external recruiters at this time. The selection process employed will be at the discretion of the Company.

Unio Financial Services Ltd. is an Equal Opportunities Employer